TurboTenant Reviews

Based on 253 customer reviews from our shopper community, TurboTenant's overall rating is 3.95 out of 5 stars and 91% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

3.9

253 Reviews

Overall Rating

5 Stars

61

4 Stars

161

3 Stars

8

2 Stars

3

1 Star

20

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (253)
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Raul.Neal
January 25, 2023
"Outstanding software for the small Landlord"
I was a commercial property manager when I needed to rent out my house. I researched several apps for one that would help me manage my rental. Turbo tenant has everything you need as a landlord. I have sent this app to several people over the years. I highly recommend it.
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Nevaeh.Fletcher
January 24, 2023
"Helpfull finding potential tenants"
Have used this website several times for our rentals. Great way to verify applicants.
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RobinWeaver
January 24, 2023
"Very intuitive and useful site which…"
Very intuitive and useful site which streamlined my first rental from start of listing to signing of lease.
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silverwolf696
January 24, 2023
"Smooth transition with new tenants"
Smooth transition with new tenants. It made it as simple as possible. Thank you !
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Jared.Nelson
January 10, 2023
"stream line and easy to use"
stream line and easy to use
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sadsnake748
January 10, 2023
"Helpful Support"
TurboTenant support staff is so helpful! I have never had an issue that they couldn't solve. And I made a suggestion about being able to share work orders with maintenance workers via email, and they added that as a feature! I feel like they really listen to their users and are constantly trying to improve their product.
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tinybutterfly687
January 10, 2023
"no leads yet"
no leads yet. no one knows about this site
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ticklishfrog818
January 10, 2023
"I like the auto reminders to tenant"
I like the auto reminders to tenant. I like all the necessary forms available at my fingertips. Customer service has been helpful. I feel less pressure to always have to be on top of the rental process. There is adequate guidance and resources to alleviate a lot the stress of being a landlord.
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brownlion777
January 10, 2023
"I appreciate the leg work in finding…"
I appreciate the leg work in finding the appropriate tenants.
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WilmaFuller
January 02, 2023
"Good Platform for Landlords, and Renters, with added questions."
This is a good platform for both renters and property owners, especially if you are new to the industry, have a modest property, and are attempting to gather information to lease or looking to rent.

They are dubious, in my opinion, and there is a ruse to get you to join.

The leads strategically consider your requirements, then the prospects enter the opposite information in the pre-screen/profile.

Now you can't claim that the system wasn't practical.

In one of my cases, I responded by saying, "Thank you for your interest.
Pets under 30 pounds are considered on a case-by-case basis."

This person's screener pet information indicated that the average weight for this type of pet was 65 pounds.

That is fine; there are no problems with dogs, just not large ones that could damage the floors. The other leaders had a credit score ranging from 350 to 425, but the criteria required good credit.

Yes, it demonstrates that someone was engaged in the platform's marketing.
I understand and would not have completely rejected an applicant based solely on a credit score, even though you cannot rent a moped with that score; it is merely a starting point.

A previous lead, and soon after I advised the person to apply on this one-stop-shop website, another person from the same organization's email domain submitted another lead under a different name.
(Again, same company)...

In a previous listing, this person refused to talk on the phone hoping to get a feeling of what this person was looking for.

Finally, we scheduled to meet at the house, but the schedule kept changing, and this person never showed up.

I later removed the listing from the platform, and the only follow-up was several telephone calls if I was selling the property.

Yes, they must make money because someone had the bright idea, and as previously stated, that helps landlords and renters understand their rights and regulatory requirements regarding rentals.

It should be noted that the membership fee has recently increased from $49.00 to nearly twice that amount.

Again, if and when it works, the suspicion does not cause landlords to pause, this isn't a bad platform but based on the two properties listed, on and off due to questionable leads, I'll put this model in the vacant section for now
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Isabella.Knight
December 28, 2022
"It is easier and efficient than other…"
It is easier and efficient than other platforms. I like to used.
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Tamara.Watkins
December 28, 2022
"LOTs of inquiries ... but no results"
EXCELLENT suggestion from support. I think you may have hit the nail on the head. I was thinking the same. But I wasn't sure. Now that you have come to the same conclusion as to the reason for such low conversion, I will definitely try and revise the Ad. Of course - this will have to be thoroughly thought out and implemented. Thanks again. I will reach out to you once I have it figured out.
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kolashampan
December 13, 2022
"Turbo tenant is a great software for…"
Turbo tenant is a great software for landlords. I love the portal that allows you to communicate with your tenant as well as collect payments. I’m sure tenants love the online payment feature. Highly recommend Turbo Tenant
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ConniePayne
November 29, 2022
"Great value"
Given price of the software, I am very pleased and think it is an excellent value for the money.
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BrittanySchmidt
November 17, 2022
"Needs some tweaking"
It's a work in progress. Extremely difficult to contact in case of hiccups and there are some.

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